Support Request


Clients can submit support requests for technical issues with their websites, hosting and emails.

Submit a Support Request

In the unlikely event should you need technical support, or if you would like to request changes be made to your website, please submit a support request using the form below – giving as much information as possible.

Each request will be manually reviewed, logged, quoted (if applicable) and assigned to a member of the development team.

We aim to respond to each request within 48 hours (excluding weekends and bank holidays). Your response will include any further questions we may have to ensure your support request can be resolved as well as an estimated time scale.



















Support Agreements

Blue Shark Design offer all-inclusive support agreements – clients registered to this service will be prioritised.

To find out more about our support agreements, call us on 0191 209 2773.

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